This presentation offers valuable insights for businesses looking to export or expand their export operations, as well as for technology providers and policymakers. Drawing on the findings of the recently published paper by the E-Commerce Trade Commission, 'Small business, big world: Ways to boost UK small business exports', the presentation delves into the global landscape of customs challenges that businesses face when embarking on or scaling up their export activities. It examines how e-commerce and digital trade can serve as key drivers of productivity and growth in this context.

The discussion will explore the national customs challenges that exporters and e-commerce businesses encounter, contrasting these with the global situation to highlight both similarities and differences. The aim is to provide a comprehensive understanding of the hurdles businesses face, alongside actionable solutions to address them. These solutions will encompass trade technology innovations, regulatory and policy frameworks, and market-driven strategies designed to overcome barriers to export growth.

In addition to identifying these solutions, the presentation will emphasize the need for active involvement from all parts of the supply chain. Each player, whether a business, service provider, customs authority, or online marketplace, has a crucial role in successfully addressing challenges and contributing to export success.